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 FAQ 

Thank you for shopping with us!

 

Update: Coronavirus (COVID-19) Information For Customers

We are right here with you.  We may be distanced for a while but you can still shop online for the latest designs.  Expect delays up to six(6) weeks for orders to be shipped.

FAQ

Do You Have A Store?

No, all of our items are strictly online.



Is Your Website Secure?

Yes it is. Every page is secure and encrypted with secure socket layer (SSL)

Do You Ship Internationally?

Yes we do. International orders may be subject to custom fees. 

What Is Your Return Policy?

Every product is custom made so all sales are final.  We only offer returns on items that are misprinted, damaged, or defective. Any claims for misprinted, damaged, or defective items must be submitted within 4 weeks after the product has been received. Contact us at info@jcity71.com and send us a picture of the misprinted/damaged/defective item(s) so we can verify it is our product and we will either resend another item or refund your money. Note: we do not offer refunds due to buyer's remorse.

 

How Long Will It Take To Get My Order?

Normally it should take 2-3 weeks to receive your order.

 

How Can I Pay?

The website accepts Visa, Mastercard and PayPal.

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